10
Garciad, 10/01/2019,"Super comfortable beds. The staff was super friendly. 2 minutes from Centrale Station. Very good breakfast."
9,2
Lynn, 02/06/2019,"Excellent location near central station. Small market in front of hotel. Breakfast exceptional. Very helpful, courteous staff. Great value."
8,3
James, 20/05/2019,"Hotel is an excellent base for getting around Milan and beyond as near to all Public Transport Main Rail and Subway & Trams. Rooms are clean."
10
Garciad, 10/01/2019,"Super comfortable beds. The staff was super friendly. 2 minutes from Centrale Station. Very good breakfast."
9,2
Lynn, 02/06/2019,"Excellent location near central station. Small market in front of hotel. Breakfast exceptional. Very helpful, courteous staff. Great value."
8,3
James, 20/05/2019,"Hotel is an excellent base for getting around Milan and beyond as near to all Public Transport Main Rail and Subway & Trams. Rooms are clean."
10
Garciad, 10/01/2019,"Super comfortable beds. The staff was super friendly. 2 minutes from Centrale Station. Very good breakfast."
9,2
Lynn, 02/06/2019,"Excellent location near central station. Small market in front of hotel. Breakfast exceptional. Very helpful, courteous staff. Great value."
8,3
James, 20/05/2019,"Hotel is an excellent base for getting around Milan and beyond as near to all Public Transport Main Rail and Subway & Trams. Rooms are clean."

terms and conditions

we are at your disposal

Book on our official website and save up to 20% discount with breakfast included!

This document contains the general terms and conditions on the basis of which the use of the web site www.hotelbolzano.it that provides 'an online and e-mail booking platform' is offered by

Definitions

To allow a complete understanding and acceptance of these terms and conditions, the following terms, in the singular and in the plural, shall have the meaning indicated below:

  • Owner: M.L. S.R.L., with registered address in Via Boscovich 21, 20124, Milano (MI), VAT number/Tax code 05884810960, REA MI - 1855919, fully paid-up share capital of 80.000 €, certified e-mail address (PEC) mlsrl07@pec.it
  • Application: the web site www.hotelbolzano.it
  • User: any person who accesses and uses the Application
  • Conditions: this contract which governs the relationship between the Owner and the Users.

Scope of the Conditions

The use of the Application implies full acceptance of the Conditions by the User. Should the User not accept the Conditions and / or any other note, legal notice, information published or referred to therein, the User shall not use the Application or the services related.

The Owner may amend the Conditions at any time. The changes shall be effective from the time they are published in the Application.

Before using the Application, the User is required to read the Conditions carefully save or print them for future reference.

The Owner reserves the right to change, at his own discretion and at any time, the graphic interface of the Application, the Contents and their organisation, as well as any other feature that characterises the functionality and management of the Application, communicating to the User the relative instructions, when necessary.

Industrial and intellectual property rights

All the contents of the Application, including texts, documents, trademarks, logos, images, graphics, their arrangement and their adaptations are protected by copyright and trademark legislation. The Application may also contain images, documents, logos and trademarks of third parties which have expressly authorized the Owner to be published in the Application. Except for strictly personal uses, it is not allowed to copy, alter, distribute, publish or use the Contents without the specific authorization of the Owner.

Exclusion of warranty

The Application is provided "as is" and "as available" and the Owner does not provide any explicit or implicit guarantee in relation to the Application, nor does it provide any guarantee that the Application will satisfy the needs of the Users or that it will not have never interrupt or be error-free or free of viruses or bugs.

The Owner will endeavour to ensure that the Application is available continuously 24 hours a day, but cannot in any way be held responsible if, for any reason, the Application is not accessible and / or operational at any time or for any period . Access to the Application may be suspended temporarily and without notice in the event of system failure, maintenance, repairs or for reasons wholly unrelated to the owner's will or due to force majeure events.

Limitation of liability

The Owner shall not be held liable towards the User, except in the case of wilful misconduct or gross negligence, for disservices or malfunctions connected to the use of the internet outside of its own control or that of its suppliers.

Furthermore, the Owner will not be liable for damages, losses and costs incurred by the User as a result of failure to execute the contract for reasons not attributable to him.

The Owner assumes no responsibility for any fraudulent or illegal use that may be made by third parties of credit cards and other means of payment,

The Owner shall not be held liable for:

  • any loss of business opportunities and any other loss, even indirect, possibly suffered by the User that is not a direct result of the breach of contract by the Owner
  • incorrect or unsuitable use of the Application by Users or third parties

In no case the Owner shall be held liable for a sum greater than twice the cost paid by the User.

Force majeure

The Owner shall not be held responsible for the failure or late fulfilment of its obligations, due to circumstances beyond its reasonable control due to events of force majeure or, in any case, to unforeseen and unforeseeable events and, in any case, independent of its will.

The fulfilment of the obligations by the Owner shall be considered suspended for the period in which events of force majeure occur.

The Owner will perform any act in his power in order to identify solutions that allow the correct fulfilment of his obligations despite the persistence of events due to force majeure.

Links to third-party web sites

The Application may contain links to third-party web sites / applications. The Owner has no control over them and, therefore, is in no way responsible for the contents of these sites / applications.

Some of these links may link to third-party sites / applications that provide services through the Application. In these cases, the general conditions for the use of the site / application and for the use of the service prepared by the third parties will be applied to the individual services, with respect to which the Owner assumes no responsibility.

Privacy

The protection and processing of personal data will be in accordance with the Privacy Policy which can be consulted on the page /legal/privacy-cookie-policy-en

Applicable law and jurisdiction

The Conditions are subject to Italian law.

For Consumer Users, any dispute concerning the application, execution and interpretation of these Conditions shall be referred to courts where the Consumer User resides or has elected domicile, if located in the territory of the Italian Republic, without prejudice to the right of the User Consumer of going to court other than the "consumer court" pursuant to Section 66 bis of the Italian Consumer Code, competent for the territory according to one of the criteria of the Sections 18, 19 and 20 of the civil procedural code.

The application to Consumer Users who do not have their residence or domicile in Italy of any more favourable and mandatory provisions established by the law of the country in which they have their residence or domicile is reserved, in particular in relation to the term for the exercise of the right of withdrawal, after the return of the Products, in case of exercise of this right, the formalities of the communication and the legal guarantee of conformity.

For Users who are not Consumers, any dispute concerning the application, execution and interpretation of these Conditions will be referred to the forum of the place where the Owner is based.

Online dispute resolution for Consumer Users

The consumer user residing in Europe shall be aware of the fact that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the Consumer User to resolve any dispute relating to and / or deriving from contracts for the sale of goods and the provision of services concluded online. Consequently, the Consumer User can use this platform for the resolution of any dispute arising from the contract entered into online. The platform is available at the following address: ec.europa.eu/consumers/odr/

Data 01/08/2022

cookie policy

we are at your disposal

Book on our official website and save up to 20% discount with breakfast included!

cookie policy

we are at your disposal

Book on our official website and save up to 20% discount with breakfast included!

cookie policy

we are at your disposal

Book on our official website and save up to 20% discount with breakfast included!

Our Cookie Policy intends to describe the types of cookies used by the Site www.hotelbolzano.it (hereinafter “Site”), the purpose of the installed cookies, and the ways in which the User can select or deselect the cookies of the Site and take advantage of the offered services.

We use cookies to make our Site easier and more intuitive. Cookie data are collected to make the Site browsing experience more enjoyable and more efficient in the future.


WHAT ARE COOKIES

Cookies are small text strings sent by the applications visited by the User to his terminal (usually the browser), where they are stored to be retransmitted to the same applications at the following visit of the same User.

The word Cookie relates both to the same cookies as well as to all similar technologies.

Cookies are used in order to faster access to online services and to improve the activity of browsing of the User through session tracking, storage of information, faster uploading of contents, etc.

TYPES OF COOKIES

Cookies are classified as follows:

First-Party Cookies: proprietary cookies used by the Site in order to enable the User to browse more efficiently and/or monitor the actions he exercises;

Third-Party Cookies: cookies that are set from a Site other than the one the User is currently visiting in order to allow him to browse more efficiently and/or to monitor the actions exercised by him.

Furthermore, there are different types of cookies:

  • Technical and Analytics Cookies: cookies regarding activities strictly necessary for the operation and provision of the service (ex. session cookies to log in), cookies related to the activity of saving preferences and of optimization (ex. cookies to save the cart or language choices/currency, etc.), analytical cookies for the collection of information in an anonymous and aggregate form.

    Technical cookies include:

    • Session or Browsing Cookies: used to keep track of the activity of User in the internet. They guarantee normal browsing and use of the Site, allowing for example to rapidly browsing and make a purchase or to authenticate for accessing to restricted areas, and are actually necessary for its proper functioning;
    • Functional Cookies: allow the User to browse in accordance to a set of selected criteria (for example, language, products selected for the purchase, etc.) in order to improve the service offered to the User;
    • Analytics Cookies: used to collect information regarding the use of the Site. The Data Controller uses this information for statistical analysis and to improve the Site and to simplify its use, as well as to monitor its correct functioning. This type of cookie collects anonymous information regarding the activity of Users in the Site and regarding the modalities in which they reached the visited Site and the pages. Cookies in this category are sent from the site itself or from third-party domains. Analytical cookies may be:
    • First-Party Analytics Cookies: assimilated in terms of regulation to technical cookies whether used by the Data Controller of the Site without profiling the User, but exclusively to collect information, in an aggregate and anonymous form, regarding the number of Users and how they visit the Site for statistical purposes and to improve the performance of the site;
    • Third-Party Analytics Cookies: are made available by third parties and are assimilated to technical cookies if third parties do not make User profiling by using appropriate tools to reduce the identification potential of cookies (for example, by masking significant portions of the IP address) and without integrating gathered information with other information already made available.

    With regard to technical cookies, it is required to exclusively release the Cookie Policy without requesting the consent. Disabling or deleting the relevant cookies by accessing to the functions of the browser of the User, may compromise the optimal browsing on this Site.

  • Profiling Cookies: used to track User browsing on the internet and to create a profile of his habits:
    • First-Party Profiling Cookies: installed by the Data Controller to create User profiles in order to send advertising messages in line with the preferences displayed in the browsing in the internet. Given their particular invasiveness in the private sphere of Users, the applicable law requires that Users, prior adequate notice regarding the use of the relevant cookies, must give their consent;
    • Third-Party Profiling Cookies: used by third parties accessing to the information, therefore not in anonymous and aggregated modality, and crossed with other data already in their possession. The Site does not have direct control of third-parties cookies. The User is therefore encouraged to check the Cookie Policy on website of the third party.

    The use of these cookies requires the acquisition of prior consent of the User.

COOKIES INSTALLED ON THE SITE

The cookies on this Site are:

  • technical and analytics cookies necessary to operate the Site, for aggregated statistical analysis and to improve and simplify the use of the Site and to save preferences of browsing and to optimize the browsing experience of the User;
  • third party cookies which may also make activity of profiling and tracking of the User even without the acknowledgement of Data Controller. For further information, we recommend the User to carefully review the privacy policies of the individual services listed below.

Please find below the list of third-party cookies used by this Site:

  • Google Analytics with Anonymous IP

    Google Analytics is a service provided by Google Inc. which uses cookies to measure visits to the Site and any purchases made for analysis purposes. The IP address of the Users shall be anonymized.

    For further information, please visit: Click here

  • Facebook login

    Facebook uses cookies to give Users the ability to sign up using their Facebook account. Provided by Facebook, Inc.

    For further information, see the page: Click here

  • Facebook Sharing

    Facebook uses cookies to provide the User with "share" and "like" functionality on their dashboard. Provided by Facebook, Inc.

    For more information, see the page Click here

  • Twitter Sharing

    Twitter uses cookies to provide the User with sharing functions on their dashboard. Provided by Twitter Inc.

    For more information, see the following pages: Click here

  • Google+ sharing

    Google+ uses cookies to provide the User with sharing functions on their dashboard. The cookie is provided by Google Inc.

    For more information, see the page: Click here

  • Pinterest sharing

    Pinterest Inc. uses cookies to provide the User with sharing capabilities on their dashboard.

    For more information, see the page Click here

  • Instagram condivisione

    Permettere agli utenti di condividere le pagine o foto del sito su Instagram

    For further information please visit: Click here

  • Webflow

    Authentication, security, site preferences, anonymous statistics.

    For further information please visit: Click here

  • Cloudflare

    Technical cookies necessary to operate the Site

    For further information please visit: Click here

  • Jquery

    Technical cookies necessary to operate the Site

    For further information please visit: Click here

  • Bedzzle

    Technical cookies necessary to operate the Site

COOKIES DURATION

Cookies have a duration determined by the expiration date or a specific action such as closing the browser set up at the time of installation. Cookies may be:

  • Temporary or session: used to store temporary information, allowing the User to link actions that are executed during a specific session, and are removed from the computer when the browser is turned off;
  • Persistent cookies: used to store information, such as the login name and password of the User, in order to prevent the same User from typing them again each time he visits a specific website. These remain stored on the computer even once closed the browser.

EXPRESSION OF CONSENT

With respect to cookies that require consent, at the first visit of the Site, the User automatically displays a banner containing both the link to this complete Cookie Policy and the request for consent to the use of cookies.

Consent can be provided by the User by clicking the OK button on the banner and/or by scrolling on the page and/or accessing to any other sections of the Site by clicking on the links on the web page below the banner itself. At any time, it is possible for the User to modify or revoke his consent.

HOW TO DISABLE COOKIES

The User can manage preferences relating to cookies directly in his browser and prevent third parties from installing cookies. Further, it is also possible to delete cookies that have been installed in the past, including the cookie in which the expression of consent to the installation of cookies has been saved by this Site. By disabling all cookies, the operation of this Site may be compromised.

The User can find information and exercise his right to object the tracking of cookies in his browser at the following addresses:

In addition, cookies can be disabled by requesting opt-outs directly to third parties or via the website www.youronlinechoices.com where the User can manage the tracking preferences of most of the advertising tools.

In order to modify the settings related to Flash cookies, it is possible to click on the following link: Click here.

Rights of the User 

The Users may exercise specific rights with respect to Personal Data processed by the Data Controller. In particular, the User has the right to:

  • withdraw its consent at any time;
  • object the Processing of its Data;
  • access its Data;
  • monitor and request the rectification of Data;
  • obtain a restriction of Processing;
  • obtain the erasure or remotion of its Personal Data;
  • receive its Data or obtain the transfer to a different Data Controller;
  • lodge a complaint before the supervisory authority for the protection of personal data or start legal proceedings.

In order to exercise their rights, the Users may send a request to the contact information of the Data Controller indicated in this document. These requests are free of charge and performed by the Data Controller in the shortest possible time, in any case no later than 30 days.  

In order to exercise these rights, please contact the Data Controller M.L. S.R.L, Via Boscovich, 21, 20124, Milano, www.hotelbolzano.it

Further information about data processing can be found at the following link Privacy Policy.

Latest update 25/05/2018